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-   -   RMA'd Lightning restocking Fee (http://www.overclockaholics.com/forums/showthread.php?t=2224)

GFDuke 03-30-2010 01:40 AM

RMA'd Lightning restocking Fee
 
Curious about this. Were you charged a restocking fee from newegg upon return of your lightning? They charged me 75 bucks.

HITandRUN 03-30-2010 01:54 AM

Quote:

Originally Posted by GFDuke (Post 33346)
Curious about this. Were you charged a restocking fee from newegg upon return of your lightning? They charged me 75 bucks.

Their policy says 15% restocking fee right?

Witchdoctor 03-30-2010 02:36 AM

that's a drag Duke .... especially as you prolly spend a small fortune there every year

You would think they would take purchasing history in to account .....

Hello Tiger Direct .... I think they have a better policy .... Rom might be the guy to ask though he buys a lot there I think ....

Splave 03-30-2010 03:03 AM

Tiger has got to be the best in return policy
Ordered 4x4890s at one time, they were not reference as pictured they took them right back and sent me a shipping label (cost them $20)

RMA'd a mobo through them same thing, great service.

Newegg it depends on what you say when you go to get the rma number. I wrote defective product design or some shit lol.

Dentlord 03-30-2010 03:26 AM

I got hit for the $75 on my lightning return. Just got my money back today!

2chesapeakes 03-30-2010 04:08 AM

They tried that on me with a mobo. I had them look up my account histiry and explained they would no longer see any bussiness from me. They quickly changed their mind on the restocking fee. I would call them back and explain things. If that did not work I would file a dispute with the credit card company. new Egg sold you a defective product then charged a restocking fee. The credit card company will have a field day with them.

HITandRUN 03-30-2010 04:20 AM

Quote:

Originally Posted by 2chesapeakes (Post 33357)
They tried that on me with a mobo. I had them look up my account histiry and explained they would no longer see any bussiness from me. They quickly changed their mind on the restocking fee. I would call them back and explain things. If that did not work I would file a dispute with the credit card company. new Egg sold you a defective product then charged a restocking fee. The credit card company will have a field day with them.

This always works! You don't pay all the CC charges for nothing. Let them work for you! :D

GFDuke 03-30-2010 04:51 AM

Quote:

Originally Posted by Splave (Post 33351)

Newegg it depends on what you say when you go to get the rma number. I wrote defective product design or some shit lol.

I wrote it was defective and didnt work at ll right out of the box. There were no questions and my RMA# came in my email within 30 secs.

Unfortunately i didn't go through a credit card company. I'm a preffered customer and have a credit line with them.

RomDominance 03-30-2010 04:54 AM

These were all recalled as it were. You should have zero probs getting the restock fee back dood...just call em.

ReverendMaynard 03-30-2010 04:57 AM

^^ yep Rom. Just be cool on the phone, honey catches more flies than lemons!


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