[GFDuke]

Curious about this. Were you charged a restocking fee from newegg upon return of your lightning? They charged me 75 bucks.

[HITandRUN]

Originally Posted by GFDuke

Curious about this. Were you charged a restocking fee from newegg upon return of your lightning? They charged me 75 bucks.

Their policy says 15% restocking fee right?

[Witchdoctor]

that's a drag Duke .... especially as you prolly spend a small fortune there every year

You would think they would take purchasing history in to account .....

Hello Tiger Direct .... I think they have a better policy .... Rom might be the guy to ask though he buys a lot there I think ....

[Splave]

Tiger has got to be the best in return policy
Ordered 4x4890s at one time, they were not reference as pictured they took them right back and sent me a shipping label (cost them $20)

RMA'd a mobo through them same thing, great service.

Newegg it depends on what you say when you go to get the rma number. I wrote defective product design or some shit lol.

[Dentlord]

I got hit for the $75 on my lightning return. Just got my money back today!

[2chesapeakes]

They tried that on me with a mobo. I had them look up my account histiry and explained they would no longer see any bussiness from me. They quickly changed their mind on the restocking fee. I would call them back and explain things. If that did not work I would file a dispute with the credit card company. new Egg sold you a defective product then charged a restocking fee. The credit card company will have a field day with them.

[HITandRUN]

Originally Posted by 2chesapeakes

They tried that on me with a mobo. I had them look up my account histiry and explained they would no longer see any bussiness from me. They quickly changed their mind on the restocking fee. I would call them back and explain things. If that did not work I would file a dispute with the credit card company. new Egg sold you a defective product then charged a restocking fee. The credit card company will have a field day with them.

This always works! You don't pay all the CC charges for nothing. Let them work for you!

[GFDuke]

Originally Posted by Splave

Newegg it depends on what you say when you go to get the rma number. I wrote defective product design or some shit lol.

I wrote it was defective and didnt work at ll right out of the box. There were no questions and my RMA# came in my email within 30 secs.

Unfortunately i didn't go through a credit card company. I'm a preffered customer and have a credit line with them.

[RomDominance]

These were all recalled as it were. You should have zero probs getting the restock fee back dood...just call em.

[ReverendMaynard]

^^ yep Rom. Just be cool on the phone, honey catches more flies than lemons!